An inbound telemarketing agent takes care of the incoming calls from potential customers. They calls inbound telemarketing services when they need assistance with the product or services. Inbound telemarketing answers the call of customers who calls for more knowledge of the products or services after seeing the advertisement of social media, television or newspaper. VR Telemarketers Telemarketing Company has experience and skills of convert potential customers into customers.
Advantages of Inbound Telemarketing Services
Experienced services: – Our inbound telemarketing agents are trained to upsell/cross sell products by creating interest in the customer for the products and the agent’s alsogive information about new products for sell. While answering to the calls our agents take more information and feedback of the prospects which help in improvising quality and services provided to customers.
Generating leads: – When prospects looking for similar products calls to get answer for their queries or doubts, the skilled inbound agents answer their queries promptly, satisfies them and help them make positive decision for your product. They help in generating leads and building long lasting relations with your customers.
Cost effective: –Outsourcing Inbound telemarketing to offshore call centeris very cost -effective as you will get experienced services at low costand same agents will take orders, answer the queries and sell new products simultaneously. You don’t need separate agents for different work.
VR telemarketers work in a systematic way, we provide training to our agents for your product and prepare dynamic scripts and FAQs which agents can use while answering the calls to give concise and precise answer. We also measure agents performance using FCR and AHT to provide quality services to our clients. We are proud to have an array of happy clients.