Features of Virtual Receptionist Services

Live call answering
VRTM live agent will answer the phone in a professional manner with a personal greeting.

General inquiries & basic customer service
We provide basic customer services. If callers make general inquiries, our receptionist answers them for you, as they are trained to manage your product and company before being assigned the work.

Advanced call screening
Your virtual receptionist is adept in screening the call in a resourceful and affable way before forwarding it to you.

Customized call handling
Virtual receptionist handles each call in the customized way you prefer. We can customize the handling of calls to the individual choice of each employee.

Set temporary call instructions
During your absence, you can set temporary call instructions so you won’t miss a call or an important client.

Outbound calls
Our virtual receptionist can make outbound calls for you as well.

Appointment booking
Our virtual receptionist can schedule, reschedule, or cancel appointments on your behalf if you give us the controls. We will instantaneously show you the schedule made.

Appointment reminders
We confirm your upcoming appointment bookings a day in advance to avert time wastage.

Messages delivery
A secure message will be sent on voice mail or text based on your preference.

Customized services
We can set up calls for you with the flexibility of turning on and off the services. You can get full-time, part-time, backup, and overflow reception services.